These Terms of Service ("Terms") form a legal agreement between you and 8FLOOR LTD ("Company," "we," "us," or "our") regarding your use of our games, websites, and related online services (together, the "Services").
Our company address is 71–75 Shelton Street, Covent Garden, London, England, WC2H 9JQ.
Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
By accessing, downloading, installing, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
You must be old enough under applicable law to use the Services. If you are under the age of legal majority in your jurisdiction, you may use the Services only with the involvement and consent of a parent or legal guardian.
If you access the Services through a platform or storefront such as Steam, Apple, Google, or Epic, you must also comply with that platform’s applicable terms, rules, and policies.
We may update these Terms from time to time. The updated version will become effective when posted, unless a later date is stated. Your continued use of the Services after the updated Terms take effect means you accept the revised Terms.
We may modify, suspend, discontinue, or update any part of the Services at any time, with or without notice, as permitted by applicable law.
Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for non-commercial entertainment purposes.
The Services are licensed, not sold. Except for the limited license expressly granted in these Terms, we retain all right, title, and interest in and to the Services and all related intellectual property rights.
Some features of the Services may require or use a platform account, a game account, or a player identifier. You are responsible for maintaining the security of your account credentials and for activity occurring through your account, to the extent permitted by applicable law.
Certain profile and gameplay-related information may be visible to other players within the Services, including your display name, avatar, profile elements, match history or match statistics, rankings, tournament participation, leaderboard placement, and similar gameplay information.
You may not share, sell, rent, transfer, or otherwise provide access to your account except where we expressly permit it.
The Services may include virtual currency, virtual items, or similar digital entitlements (together, "Virtual Items"). Virtual Items are licensed to you on a limited, revocable, non-transferable basis and have no cash value except where required by law.
All purchases of Virtual Items are final except where refunds are required by applicable law or by the applicable platform/storefront’s refund rules. Payment processing may be handled by third-party payment providers or platform operators, not by us directly.
You may not redeem, exchange, transfer, trade, sell, or attempt to monetize Virtual Items outside the Services unless we expressly allow it.
You agree that you will not, directly or indirectly:
To protect the fairness, security, and integrity of the Services, we may review player reports, support tickets, match data, account relationships, technical logs, and other relevant information when investigating suspected violations.
Enforcement decisions, including warnings, restrictions, resets, suspensions, and permanent bans, are currently made by human review.
If we reasonably believe that you violated these Terms, our game rules, or the spirit of fair play, we may, with or without prior notice and as permitted by applicable law: (a) issue a warning; (b) remove or adjust rankings, rewards, match results, tournament results, progression, or leaderboard positions; (c) restrict features or access; (d) suspend your account; (e) permanently terminate your access; and/or (f) take other reasonable protective action.
If your account is restricted, suspended, terminated, or otherwise modified due to a violation, you may lose access to some or all Virtual Items, progression, rewards, or other game-related entitlements, to the extent permitted by applicable law.
To the extent the Services allow you to upload or make available content, such as profile elements, screenshots, support materials, or other submissions ("User Content"), you represent that you have the necessary rights to do so and that your User Content does not violate these Terms or the rights of any third party.
You retain ownership of your User Content, but you grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, modify as technically necessary, display, perform, distribute, and otherwise use such User Content as needed to operate, improve, promote, secure, and support the Services.
If you provide us with suggestions, ideas, bug reports, or feedback, you grant us the right to use them without restriction or compensation.
The Services may interoperate with or be distributed through third-party platforms and services, including Steam, Apple, Google, Epic, Discord, payment providers, analytics providers, and voice or multiplayer providers.
Your use of third-party platforms and services may be subject to separate terms, conditions, and privacy policies imposed by those third parties. We are not responsible for third-party services except as required by applicable law.
All rights, title, and interest in and to the Services, including games, software, code, text, graphics, artwork, characters, music, sound, audio-visual effects, trademarks, logos, and other content, are owned by or licensed to the Company.
You may not copy, reproduce, distribute, publicly display, publicly perform, create derivative works from, exploit, or otherwise use any part of the Services except as expressly permitted by these Terms or applicable law.
The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade.
We do not guarantee that the Services will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Services will be available at any particular time or location.
To the maximum extent permitted by applicable law, we and our affiliates, officers, employees, agents, partners, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or relating to your use of or inability to use the Services.
To the maximum extent permitted by applicable law, our total aggregate liability arising out of or relating to these Terms or the Services will not exceed the greater of: (a) the amount you paid us, if any, for the right to use Virtual Items in the six (6) months before the event giving rise to the claim; or (b) one hundred euros (€100).
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including mandatory consumer rights.
To the extent permitted by applicable law, you agree to indemnify and hold harmless the Company and its affiliates, officers, directors, employees, and agents from claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of your violation of these Terms or your misuse of the Services.
These Terms remain in effect until terminated by you or us. You may stop using the Services at any time.
We may suspend or terminate your access to the Services, in whole or in part, if we reasonably believe you violated these Terms, if necessary to protect other users or the Services, or for other legitimate business, legal, or security reasons, as permitted by applicable law.
Sections that by their nature should survive termination will survive, including without limitation sections relating to intellectual property, disclaimers, limitation of liability, indemnity, dispute-related provisions, and enforcement consequences.
These Terms and any dispute arising out of or relating to them or the Services will be governed by the laws of England and Wales, unless mandatory law in your place of residence requires otherwise.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
We may assign these Terms, in whole or in part, as part of a merger, acquisition, corporate reorganization, or sale of assets, or by operation of law. You may not assign these Terms without our prior written consent.
These Terms, together with the Privacy Policy and any additional rules that we clearly present for specific features, events, or games, constitute the entire agreement between you and us regarding the Services and supersede prior agreements relating to the same subject matter.
If you have questions about these Terms, you may contact us at admin@8floor.net.
For privacy-related requests, please contact privacy@8floor.net.